Outsourced credit control

Effective and efficient credit control is critical to the success of any business, reducing the wait for payment and improving cash flow. However, not all businesses have the time, resource or expertise to dedicate to successful credit management.

Lackfords confidential credit control service will assume the responsibility for this vital function, allowing you to spend your time focusing on your business, safe in the knowledge that your credit management is in the hands of experts.


Benefits of outsourced credit control

  • Regain the time to focus on core activity and growing your business
  • Get paid sooner and improve cash flow
  • Plan ahead and budget more accurately
  • Avoid the costs associated with recruiting, training and retaining employees
  • Reduce need for additional funding, saving you money on borrowing fees
  • Peace of mind that your credit control is in the hands of the experts
  • Preserve customer relationships
  • Access to advice and guidance on the occasions an invoice becomes overdue


What does our credit control service involve?


  • Pre-due date verification calls or emails to confirm receipt of invoices, determine expected payment dates and pick up on any disputes
  • A series of confidential credit control calls, emails and letters for due balances
  • Monitoring of lapsed verified payment dates with follow-up phone calls
  • Escalation to nominated client contact for query and dispute resolution
  • Further communication where necessary to secure payment
  • Escalation to issue Letter Before Action
  • Ongoing visibility of our performance through in-depth reporting and a dedicated credit controller and account manager
  • Trial periods available


What do we charge?


We have flexible charging structures to reflect each client’s specific needs in order to deliver focused outcomes.   View our fees page here.

…today to discuss in your requirements in more detail.

Our professional debt recovery team confidently provides bespoke solutions for our clients, no matter how big or small...


Call us today on 0333 344 8230

With a professional, transparent and honest approach we will:

  • Tailor our activity to each individual debt to maximise results

  • Work quickly to recover all debts whilst being mindful of your customer relationships

  • Escalate invoices to legal recovery, if necessary

  • Only charge you when we successfully collect your debt

15 years of successful debt recovery and credit management

Our professional debt recovery team confidently provides bespoke solutions for our clients, no matter how big or small. That’s just one reason why we’re regarded as one of the top debt collection and credit management companies in the UK.


Call us today on 0333 344 8230

Need assistance collecting a UK based debt? Get in touch…

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